FAQ

1.What is your return policy?
This is a wholesale website. All sales are final. No refunds or exchanges.

2.Do I need to register to place an order?
You cannot place an order without registering. Plus by logging into your account you can easily check the status of any past or pending orders. You can click here to register:http://efashiongirl.com/user/login.aspx.

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3.How to place an order?

To place an order please log into your account.

Then add the items you wish to purchase to your shopping cart.

Once all the items you wish to purchase are in your shopping cart please click “Proceed to Checkout”.

On the next page you will enter your shipping address. Please select your country before attempting to select your state.

The next page will ask “How would you like to Pay?” To pay using your PayPal account or any major credit card please select the “PayPal” option. The credit option refers to Ever-Pretty credits and gift cards and will only be selected if your credit total is enough to pay for your entire order. Once you have selected your payment method, please click “Continue”.

The next page will say “Review Your Order”. On this page please make sure that all your order information (product quantities and sizes, shipping address, shipping method) are all correct. On this page you may enter any promo codes you may have in the box labeled “Gift Cards & Promotional Codes.” If you have any Ever-Pretty credits you would like to apply to your order please enter the amount of credit in the “Credit Discount” box.

If all the information is correct on the “Review your Order” page please click the button that says “Place your Order”.

If you are paying with PayPal or a credit card you will be directed to PayPal to complete your payment. If you have a PayPal account please just log in and complete payment. If you do not have a PayPal account you will select the option that says “Don’t have a PayPal account? Pay with card instead” and you will enter your credit card information.

You will receive an on screen confirmation and an email confirmation that your order has been completed and paid for.

If you have any difficulty with this process please call our customer service team at 1-855-377-3889 (toll free within the US) or at 1-714-508-8188 and we will be happy to walk you through it.

As ready with at least a 3 months completion time from the day the order is written. You can also select your delivery dates if you would like your order to arrive later.

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6.What is the contact information?

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7.Is there a minimum order value/amount?

Your first order must be at least 10 pieces. After that reorders may be as little as 1 piece as you need it or as many pieces as you need. 

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